Privacy Policy

HAVN respects your privacy. This policy explains what information we collect and how we use it.

Information we collect

When you place an order or contact us, we may collect your name, email address, phone number, shipping address and payment details. We only collect what we need to process your order and support you.

How we use your information

To process, pack and deliver your orders
To send order updates and respond to your queries
To improve our products, website and service
To share offers or updates, only if you've opted in

Payments

Online payments are handled by secure, trusted payment gateways. We do not store your full card or banking details on our servers.

Sharing your information

We share your details only with trusted partners who help us run the store — such as couriers and payment processors — and only to the extent needed to fulfil your order. We never sell your personal data.

Your choices

You can ask us to access, correct or delete your personal information, or unsubscribe from marketing emails at any time, by contacting us via the Contact Us page.

Cookies

Our website uses cookies to keep your cart working, remember preferences and understand how the site is used. You can control cookies through your browser settings.